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Please note our returns period has been extended to 45 days due to Covid-19 restrictions in the UK.If you are not happy with your purchase, you can return your item(s) within 45 days of the purchase date. The item(s) you return must be in their original condition, unworn and sellable. We do not refund any original shipping fees. You will be notified once we receive the return and you will receive your refund within 3-5 working days of this. If more than 45 days have passed since your purchase, we will issue you with a credit note to the value of your items (within a maximum of 60 days of your purchase date).
Please email us at email@example.com with your order number to receive a paid postage returns label.
Les 100 Ciels
20 Sycamore Close
Items bought as part of a multi-item offer, must all be returned for the full refund to apply. If one item of the offer is returned, then the value of the lower priced item at time of purchase will be refunded. If you qualified for a free item with your purchase, this will need to be returned with the main item purchased, to qualify for a full refund. This does not apply to gift items.
Personalised items and face masks cannot be returned and are non-refundable.
If you have any further queries regarding returns or refunds please email firstname.lastname@example.org